Member Resources – Lifetime

Member Resources

Everything you need in one place.

Below you'll find detailed information regarding your plan coverage and services available as part of your benefits.

2026 Medical Benefit Information

2025-2026 Benefit Booklet	View your entire benefit booklet containing information about all benefits offered to Team Members 2025-2026.
2025-2026 Enrollment Resource Center	Provides information on the 2025-2026 Employee Benefits Open Enrollment.
Copay $1,500 Plan SBC	Provides an easy-to-understand summary about a health plan’s benefits and coverage.
$2,300 HSA Plan SBC	Provides an easy-to-understand summary about a health plan’s benefits and coverage.
$5,500 HSA Plan SBC	Provides an easy-to-understand summary about a health plan’s benefits and coverage.
2025-2026 Summary Plan Description (SPD	Provides information on how the medical plan operates, when employees are eligible for benefits, how benefits are paid, and much more.

HealthEZ Resources

Member App Instructions	Provides instructions on downloading the MyHealthEZ app and creating an online account.
Member Portal Overview	A brief video overview of your MyHealthEZ portal where you be able to find EOBs, statements, accumulator data, ID cards, and so much more.
Boost Your Baby	HealthEZ offers maternity support by providing education and resources to promote a healthy pregnancy through postpartum.
HealthEZ EZPay	Manage all your medical expenses in one simple spot with EZpay. Everything you need is at your fingertips in the free HealthEZ app.
Understanding Your ID Card	Provides an easy-to-understand summary about how to read your HealthEZ ID card.

HealthEZ Care Advocacy

Care Advocacy	Helping you when you need it the most.
Care Advocacy Enrollment Form	HealthEZ wants to make sure that your medical care during your health insurance transition is as seamless as possible

Doctor on Demand Telemedicine

Your healthcare just got a whole lot easier!	Provides an overview on available services from Doctor On Demand and how to get started.
Doctor on Demand - Support Flyer	The Doctor On Demand Member Support team is available 24/7/365.
Doctor on Demand - Account Activation Flyer	Download the Doctor On Demand app for anytime access to top doctors and therapists.
Doctor on Demand - Behavioral Health Flyer	Highly accessible virtual-first coaching, therapy, and psychiatry through Doctor on Demand.
Doctor on Demand - Everyday and Urgent Care Flyer	Immediate, accessible video-first virtual care for members with acute needs.

Ancillary Benefits

Balance Bill Flyer	Provides steps on comparing medical bills to an Explanation of Benefits (EOB), what to do if there is a balance bill, and steps for resolution.